T‑Mobile limits new Rely home internet customers to 354 mbps on its 5g plan

T‑Mobile set a 354 mbps download cap for new Rely Home Internet customers and raised all 5G home internet plan prices by $5 while boosting the autopay discount.

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Nathan Reed
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Tech writer covering AI, cloud infrastructure, and enterprise software. Former software engineer at Google with 7 years in technology journalism.
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T‑Mobile limits new Rely home internet customers to 354 mbps on its 5g plan

has added a maximum download speed to its lowest‑cost 5G home internet tier, placing new signups for the Rely Home Internet plan on an internal offering called Rely Home Internet Capped with a 354 mbps ceiling.

The change is specific to new customers: the Broadband Facts sheet for the Rely plan now shows 354 mbps as the top advertised download rate, replacing the prior typical range the company used — 170 to 498 mbps — for that tier.

The shift arrives alongside a uniform price move: all three of T‑Mobile’s 5G Home Internet plans rose by $5, and the company simultaneously increased the autopay discount by $5. Because of that pairing, most customers who enable autopay and have at least one postpaid voice line will still pay $35, $45, or $55, depending on their plan.

The two higher tiers — Amplified and All‑In — remain unchanged in their speed characteristics. The new hard cap is limited to the Rely plan for new accounts; existing subscribers remain on the older version of Rely and are currently unaffected by the restriction.

Rely is T‑Mobile’s cheapest 5G home internet option. Until now the carrier differentiated its tiers with perks such as router hardware and streaming bundles rather than by imposing an explicit speed ceiling; the Rely plan previously advertised the same typical download range that appeared across the product line.

The company’s own materials show this is the first time in well over a decade that T‑Mobile has offered a plan with an artificial speed limit, a concrete change from a pricing approach that had not required hard caps on advertised download rates for new customers.

There is an immediate tension in the move: the autopay discount increase effectively absorbs the $5 across‑the‑board price hike for most new subscribers, meaning many customers will pay the same dollar amount as before while moving onto a plan with a lower top speed. The result is a cheaper headline tier that is also more restricted for new accounts.

It is not clear why T‑Mobile introduced the 354 mbps ceiling for new Rely customers. The available materials and the company’s public plan listings do not explain the motivation behind imposing an artificial limit now, and no further plan changes have been confirmed beyond the capped Rely option and the adjusted pricing and autopay credit.

What to watch next: whether T‑Mobile extends the cap to existing Rely subscribers or alters marketing and support language for the new internal Rely Home Internet Capped offering. For consumers shopping 5G home internet, the immediate practical takeaway is to check the Broadband Facts sheet and account terms at signup to see whether a new account will be placed on the capped plan. Related coverage: Samsung One Ui 8.5 Update Rolls Out to Galaxy M55, A16 5G and A17 5G —

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Tech writer covering AI, cloud infrastructure, and enterprise software. Former software engineer at Google with 7 years in technology journalism.