Metrolinx CEO Apologizes for Monday’s Train Derailment Disruptions

Metrolinx CEO Michael Lindsay publicly apologized for the service disruptions faced by GO train riders this week, following a derailment incident on Monday. The apology came during a Friday event to celebrate the opening of the Eglinton LRT. Lindsay acknowledged the challenges endured by commuters during this challenging period.

Details of the Derailment Incident

On Monday, at approximately 8:15 a.m., a rear passenger car of a Kitchener-bound GO train derailed while moving at low speed. The train experienced an issue that resulted in the rear car coming off the tracks and contacting a track switch. Fortunately, there were no reported injuries from the incident.

Impact on Rail Services

Following the derailment, Metrolinx implemented reduced rail services, causing significant delays on both the Lakeshore East and West lines. The disruption was compounded by record-breaking snowfall, making the situation even more challenging for commuters.

Restoration of Service

Lindsay assured riders that full, regular GO service is expected to resume over the weekend. He stated, “We are testing that infrastructure today and hope to return to full service tomorrow; that’s our expectation.” The CEO emphasized the importance of safety and the need for thorough checks before full service is reinstated.

Communication Challenges

Looking Ahead

Further insights into the cause of the derailment will be shared at the upcoming Metrolinx board meeting on Thursday, where preliminary investigative findings are expected to be confirmed. As service disruptions continue, Metrolinx remains committed to ensuring safety and improving passenger experiences in the future.