Is Amazon Down as Checkout Glitch Strands Shoppers Across Europe
is amazon down: A technical glitch on February 27, 2026, left thousands of Amazon users across Europe unable to complete purchases or view order histories, with the disruption beginning around 10: 50 AM ET and escalating through the afternoon.
Is Amazon Down: shoppers hit virtual checkout
Shoppers found themselves stranded at the virtual checkout on Friday, February 27, 2026, when attempts to add items to baskets and pay repeatedly failed, with users across the United Kingdom, Spain, France and Italy posting complaints through the afternoon. The outage, which began around 10: 50 AM ET, produced a familiar on-site error that many customers saw: “We’re very sorry, but we’re having trouble doing what you just asked us to do. Please give us another chance – click the Back button on your browser and try your request again. ”
Down Detector tallies and complaint breakdown
Down Detector showed reports of issues with Amazon UK had reached over 1, 420 by midday and climbed to more than 1, 600 by 3: 20 PM ET, with 67% of complaints focused on the checkout process, 24% on the Amazon app and 5% on the website interface. By 1: 36 PM ET the tally of users experiencing trouble had already reached 1, 420, and the numbers continued to rise into the afternoon.
Error messages, vanished order histories and user reactions
Beyond the retry prompt, some users reported a server-side failure that surfaced as a “500 error, ” while several customers said their order histories had disappeared entirely from accounts. One user wrote, “All my orders have gone, ” and another said, “Lets me get right through the order process and then errors out with a 500 error. ” Social posts captured the frustration: “i haven’t been able to buy anything from Amazon today, ” and “Not letting me place an order after adding items to the cart! Tried to do prepaid and COD (cash on delivery) mode as well. ”
Customer service confirmation and the geographic spread
A Down Detector commenter said they had spoken with Amazon cs live chat and were told the company had confirmed issues affecting some people globally, a message that hinted the problem extended beyond the UK. Reports poured in from Spain, France and Italy through the afternoon, reinforcing the sense that the disruption was international in scope.
Tech coverage context and wider tech reporting notes
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National World noted the technical hiccup began to snowball as the day wore on, with reports pouring in from a growing number of affected regions after the initial problems that started at around 10: 50 AM ET, while Amazon had yet to release an official statement by late afternoon and customers were left waiting for a fix.
For now, shoppers and observers await further updates from the company; Amazon had not issued an official statement by late afternoon on February 27, 2026, and customer service confirmations reported in live chat messages remain the clearest sign of the outage’s breadth.