Is Amazon Down: Outage Leaves Shoppers Unable to Check Out
Customers asked repeatedly is amazon down on Friday, February 27, 2026, after a technical glitch prevented thousands of users across Europe from completing purchases or viewing order histories. The disruption began around 10: 50 AM and escalated through the afternoon, prompting mounting complaint numbers and visible frustration online.
Is Amazon Down: Timeline Details
The outage began at around 10: 50 AM on February 27, 2026, and problems escalated as the day progressed. By 1: 36 PM the tally of users experiencing trouble had reached 1, 420; by midday one tracker had recorded over 1, 420 reports, and by 3: 20 PM that figure had climbed to more than 1, 600. The majority of complaints—67%—centered on the checkout process itself, while 24% related to the Amazon app and 5% to the website interface.
Checkout and error messages
Shoppers attempting to add products to baskets and proceed to payment encountered a persistent error message: “We’re very sorry, but we’re having trouble doing what you just asked us to do. Please give us another chance – click the Back button on your browser and try your request again. ” For many, clicking back and retrying proved fruitless, with some consumers reporting the process failed with a 500 error after reaching the final step: “Lets me get right through the order process and then errors out with a 500 error. ”
Geographic spread and reactions
The impact extended beyond the United Kingdom, with users in Spain, France and Italy reporting similar problems, indicating the outage was international in scope. Social posts collected during the outage showed users expressing helplessness: “i haven’t been able to buy anything from Amazon today. ” Another user wrote, “Not letting me place an order after adding items to the cart! Tried to do prepaid and COD (cash on delivery) mode as well. ”
Missing orders and customer service
Several shoppers said their order histories disappeared entirely from accounts, prompting concern that recent purchases had been lost or delayed. One user posted, “All my orders have gone. ” A commenter who interacted with customer support live chat stated, “I’ve already spoken with them on Amazon cs live chat they have confirmed they are having issues affecting some people globally, ” suggesting customer service had confirmed problems for at least some customers.
Coverage and context from tech desks
Newsrooms and tech teams covered the outage through the afternoon. One tech desk described itself as a dedicated team committed to delivering the latest and most relevant news from the world of technology, with coverage spanning gadget launches, gadget reviews, trends, in-depth analysis, exclusive reports and breaking stories that impact the digital universe. That desk noted it covers how-tos and developments in AI, cybersecurity and personal gadgets, and it covers platforms such as WhatsApp, Instagram and Facebook as part of its remit. Separate headlines used in other pieces included the simple phrase “Verifying Device. ”
Still unresolved by late afternoon
The technical hiccup snowballed as the day wore on, with reports pouring in from a growing number of affected regions. Amazon had yet to release an official statement by late afternoon, leaving users waiting for confirmation and a fix. The inability to complete purchases, regardless of payment method, underscored the severity of the disruption for a wide group of shoppers across Europe and beyond.
As the outage persisted into the afternoon and complaint counts rose past 1, 600 by 3: 20 PM, many customers remained unable to check out or access past orders, and the situation continued to generate consumer concern and visible online frustration.
