Is Amazon Down — amazon down outage leaves shoppers unable to check out
Shoppers and sellers asked the same question on Friday: amazon down. The outage began on February 27, 2026 and by midday left thousands unable to pay for items or see order histories on the platform.
Is Amazon Down: What users see
Users attempting to add products to their baskets and proceed to payment were met with a page-level failure and an on-screen error that read: “We’re very sorry, but we’re having trouble doing what you just asked us to do. Please give us another chance – click the Back button on your browser and try your request again. ” Several shoppers said retries did not help; one wrote: “Lets me get right through the order process and then errors out with a 500 error. ” Another said: “All my orders have gone. ”
Scope and timeline of outage
The problems appear to have started at around 10: 50 AM on February 27, 2026. Over 1, 420 reports of problems with Amazon UK were recorded at midday (Friday February 27). By 1: 36 PM the tally of users experiencing trouble had already reached 1, 420, and by 3: 20 PM the number of reports had climbed to more than 1, 600 — the last available data noted in the day’s coverage.
Error messages and 500 errors
Shoppers described seeing the platform error message when they attempted checkout and some reported server errors. One user summarised the experience: “Lets me get right through the order process and then errors out with a 500 error. ” Another wrote: “I tried a few times to checkout and not letting me so will have to wait it out and hopefully they sort it out rather quick. ”
User reports and reactions
Complaints were not limited to one country. Social media users in Spain, France, and Italy reported similar problems, and comments suggested the issue could be international in scope. One commenter wrote: “I’ve already spoken with them on Amazon cs live chat they have confirmed they are having issues affecting some people globally, ” and other social posts said: “i haven’t been able to buy anything from Amazon today. ” A further user noted: “Not letting me place an order after adding items to the cart! Tried to do prepaid and COD (cash on delivery) mode as well. ” The sense among affected shoppers was frustration and confusion as they waited for a fix.
Service confirmations and past outages
Down Detector recorded the surge of complaints and showed that 67% of the reported issues related to the checkout process, 24% mentioned the app, and 5% were linked to the website. One public comment said a customer service chat had confirmed issues affecting some people globally. An official statement has not been made from Amazon. A separate monitoring service, Down for Everyone, noted that the last time Amazon went down earlier this month the outage only lasted for around an hour.
Another headline appearing in the same coverage cycle read "Verifying Device. "
Users remained unable to complete purchases or view past orders into the afternoon as reports continued to rise; many were left waiting for the disruption to be resolved.
