Survey Reveals Half of Canadians Rely on AI for Health Information
Recent research shows that nearly half of Canadians now rely on artificial intelligence for health information. This trend raises concerns, as those using AI for medical advice are five times more likely to report health-related issues compared to non-users.
Survey Insights on AI and Health Information
The Canadian Medical Association (CMA) conducted a comprehensive survey, titled the 2026 Health and Media Tracking Survey, focusing on Canadians’ health information-seeking behavior. Conducted by Abacus Data, the survey sampled 5,000 individuals online between November 3 and 13, 2025, with a margin of error of 1.38 percent.
Key Findings
- Approximately 52% of respondents use AI tools for health information.
- 48% seek treatment advice from AI sources.
- Only 27% of Canadians trust AI to provide accurate health information.
- 64% of participants reported encountering false or misleading health information online.
- 80% turn to the internet for health information for its speed.
- 57% rely on online resources primarily when unable to see a healthcare professional.
- 77% express concern over health misinformation originating from the United States.
Trust Issues in Health Information
The survey reveals a significant erosion of trust in traditional health information sources. Many Canadians exhibit skepticism toward news organizations and provincial public health agencies. Remarkably, 40% of respondents are neutral, skeptical, or distrustful of scientific studies.
Despite the growing reliance on AI, a significant majority still places trust in healthcare practitioners, including family doctors, nurses, and pharmacists. This trust remains vital for navigating the overwhelming amount of online health information.
The Role of AI in Healthcare
As AI’s influence in healthcare expands, experts express concern regarding its potential harms. Inaccuracies in AI-generated health advice have been documented. For example, a recent investigation revealed that Google’s AI Overviews provided misleading dietary recommendations for pancreatic cancer patients.
Prominent healthcare professionals have reported an increase in patients seeking advice based on information from AI platforms. Dr. Amrit Kirpalani, a pediatric nephrologist, noted that patients often arrive with AI-generated diagnostic suggestions. He has observed that such information can lead to unnecessary anxiety.
Addressing the Challenges
The CMA urges improved access to healthcare to reduce reliance on potentially unreliable online resources. As awareness of AI’s limitations grows, open discussions between healthcare providers and patients become essential.
In conclusion, while AI presents new avenues for accessing health information, the associated risks demand cautious navigation. Canadians must remain vigilant and critical of the health information they consume online.
