Is Amazon Down? amazon down outage leaves shoppers unable to check out across Europe
On February 27, 2026 a technical glitch left thousands of shoppers across Europe and beyond unable to complete purchases or even see past orders — an outage that left many asking whether amazon down was happening on a major retail platform. The disruption began in the morning and grew through the afternoon, producing widespread frustration and unanswered questions.
Thousands stranded at checkout, order histories disappearing
Shoppers in the United Kingdom, Spain, France and Italy found themselves unable to pay for items or view order histories, with multiple users saying their past orders were missing. Several people wrote that order histories had “gone, ” and others said they could not proceed past checkout even after adding items to their baskets. The problem affected thousands of users and left customers unsure whether recent purchases had been lost or delayed.
Is Amazon Down? Timeline from 10: 50 AM to 3: 20 PM on February 27, 2026
The disruption appears to have started at around 10: 50 AM and intensified into the afternoon. By about 1: 36 PM the number of problem reports had reached roughly 1, 420, and by 3: 20 PM that tally had climbed to more than 1, 600, showing the issue was persistent and spreading across regions.
Checkout errors, a 500 message and specific on-screen wording
Many shoppers attempting to add products and pay were shown a consistent error message: “We’re very sorry, but we’re having trouble doing what you just asked us to do. Please give us another chance – click the Back button on your browser and try your request again. ” Others reported encountering a 500 error after progressing through the order process. User complaints captured the technical symptoms: one person wrote, “Lets me get right through the order process and then errors out with a 500 error, ” while another said simply, “All my orders have gone. ”
Customer service confirmation for some users and no official statement by late afternoon
One commenter said they had spoken with customer service live chat and were told the problem was affecting some people globally. Despite that account of a live-chat confirmation, an official statement from the retailer had not been issued by late afternoon. Shoppers were left waiting for a fix as complaints continued to mount online.
Recent brief outage earlier this month and the ongoing impact on shoppers
The platform had experienced at least one outage earlier in the month that lasted around an hour. This February 27 event, by contrast, escalated more slowly through the day, producing a steady rise in reports and greater uncertainty for customers trying to place orders in multiple countries. The combination of vanished order histories, persistent checkout errors and rising report counts left many users unable to complete purchases and seeking answers well into the afternoon.
