Eversource Outage Map Shows More Than 400,000 Customers Dark as Blizzard Batters Eastern Massachusetts
Hundreds of thousands of homes and businesses across eastern Massachusetts and Rhode Island remain without electricity as crews continue work in dangerous conditions and residents consult the eversource outage map for the latest concentrations of outages. The scale of the damage matters now because heavy, wet snow and hurricane-force gusts have downed lines and blocked roads, slowing restoration and raising the prospect that some communities will be without power for days.
Eversource Outage Map: Outer Cape and Plymouth County hardest hit
Eversource data and municipal advisories show the Outer Cape was the worst hit, with Provincetown, Truro, Wellfleet, Eastham and Orleans completely or nearly without power. On the Upper Cape and Martha’s Vineyard, outages reached 91. 8 percent in Falmouth and 69 percent in Edgartown. Closer to Boston, the utility listed 76. 7 percent of its customers in Plymouth without electricity, 61. 5 percent in Scituate and 73. 9 percent in Norwell at 6 p. m.
By mid-afternoon Monday Eversource recorded about 240, 000 customers without power; later filings show that roughly 107, 000 of those customers had their lights flicker back on as some circuits were restored. Overall, the blizzard severed power to more than 400, 000 customers across Massachusetts and Rhode Island.
Snowfall totals: Providence tops 37. 9 inches, dozens of Massachusetts towns exceed two feet
The storm piled up extraordinary totals across the region. Providence recorded 37. 9 inches by Monday night, the largest single snowstorm in the city's recorded history. Boston reached 16. 9 inches by Monday evening, pushing the season total over 60 inches — the city's first above-average snowfall season in four years. Worcester received 16 inches from this system, bringing its winter total well over six feet to date.
Observers counted multiple three-foot pockets in southeastern Massachusetts: Westport logged 36 inches and crossed the three-foot mark by 4: 45 p. m., and several locations hit or exceeded 30 inches by late Monday afternoon. A list of totals from the National Weather Service, the SKYWARN coordinator in Taunton and volunteer weather watchers includes: Westport 36, New Bedford 31, Norton 31, Dighton 30, Seekonk 30, Hanson 30, West Bridgewater 30, Whitman 29. 6, Abington 29, North Scituate 29, Middleboro 28. 7, Taunton 27, Pembroke 26, Brockton 25. 5, Rochester 25, Swansea 24, Carver 23. 0 and Plymouth 20.
Snowfall rates over the so-called jackpot zone in Plymouth and Bristol counties reached as high as 4–5 inches per hour at times, producing heavy, moisture-laden accumulations.
Doug Foley outlines Eversource response as crews, automated switching and safety work continue
Doug Foley, president of Eversource Electric Operations in Massachusetts, said the utility has “hundreds and hundreds of crews out there, working on public safety and clearing wires that are down. ” He added, “We’re still taking on damage, ” underscoring that new failures were continuing to emerge as the storm moved offshore.
Eversource has used remote operators and automated switching technology to reroute power from control centers and restore some customers without physical crew visits. Foley described restoration as a multipronged effort that will require clearing downed wires and blocked roads, conducting damage assessments and then restoring circuits — steps that are being delayed where travel is unsafe and lines remain buried under heavy, wet snow.
The utility and forecasters traced the outages to the storm’s mix of nearly three feet of snow in parts of Bristol County and a very high moisture content. The wet, sticky accumulation — described by Foley as having a “cement-like Gorilla Glue” consistency — clung to equipment and to trees, causing limbs to crack and fall onto lines.
Provincetown, Truro warnings and shelter limits as public safety teams respond
Provincetown police warned residents to avoid downed wires that may be live, and they limited access to the emergency shelter at the Veterans Memorial Community Center, advising that the shelter “should only be used as a last resort” because travel remained dangerous. The town’s municipal notice said there are several transformers and lines down across Provincetown, that most locations are without power and internet, and that residents should treat all wires as live because they may be hidden beneath snow.
Truro town officials urged residents to prepare for potential power outages lasting multiple days as repair crews prioritize safety and road clearance before full restoration can proceed.
Transit disruptions, emergency incidents and National Guard deployments
Transit operators are shifting to recovery mode: the regional transit authority said snow removal would be the focus on Tuesday and announced reduced service, with buses and subways running schedules similar to a typical Sunday and Commuter Rail on reduced storm timetables. Ferry service was expected to resume Tuesday morning, and the RIDE paratransit service was canceled for the day. Riders were advised to budget extra travel time and expect longer waits while cleanup continues.
Emergency responders and the National Guard were active: several Guard members and pieces of equipment were deployed to Pembroke to assist local operations. In Cohasset a person injured in a snowblower accident was carried to an ambulance by police officers and paramedics; the ambulance subsequently became stuck and had to be shoveled out. A photograph posted by Cohasset police shows first responders carrying the patient through heavy snow. No further information has been released by police.
What makes this notable is the confluence of record snowfall in Rhode Island, very high localized rates of accumulation and hurricane-force gusts on Cape Cod — a combination that produced both the highest snow totals and the fastest-moving damage to infrastructure, complicating restoration timelines and public-safety responses.
