Turkish Airlines and Fiji Airways Lead 2026’s APEX Premium Airline Heroes
Turkish Airlines and Fiji Airways have emerged as prominent figures in the 2026 APEX Premium Airline Heroes, a recognition awarded to airlines prioritizing passenger satisfaction. This accolade reflects an evolving landscape where comfort, service, and reliability have become essential for securing loyalty miles.
Turkish Airlines: Leading in European Entertainment
Turkish Airlines has achieved the title of Best in Entertainment in Europe for the fourth consecutive year at the 2026 APEX Official Airline Ratings. This recognition is based on passenger feedback regarding in-flight entertainment systems and overall experience. The success of Turkish Airlines is attributed to its focus on various factors such as:
- Seat comfort
- Cabin service
- Quality of food and beverage
- In-flight entertainment options
- Wi-Fi connectivity
Passenger ratings are collected through TripIt and Concur, ensuring that feedback is both real and objective. The airline’s dedication to entertainment excellence highlights its broader strategy of enhancing the overall passenger experience.
Fiji Airways: Celebrated Service in the South Pacific
Fiji Airways has garnered attention for its exceptional service and cuisine, winning two regional awards at the 2026 APEX Best in Airline Awards. The awards include:
- Best Cabin Service in the South Pacific
- Best Food and Beverage in the South Pacific
This recognition underscores the airline’s commitment to providing a warm and hospitable atmosphere, mirroring Fiji’s renowned tourism image. Passengers appreciate the attentive cabin crew and high-quality dining experiences, enhancing their pre-arrival travel enjoyment.
Global Airline Performance in the 2026 APEX Ratings
Other airlines achieving notable success in the 2026 APEX ratings include:
- Air Canada: Awarded Five Star Global Airline for six consecutive years and recognized for Best Inflight Connectivity.
- Etihad Airways: Achieved Five Star Global Airline status, reflecting high scores across key passenger experience elements.
- STARLUX Airlines: Noted as a rising star in the industry, attaining Five Star Global Airline recognition.
- Gulf Air: Recognized as a Five Star Major Airline for three consecutive years, showcasing its high-quality customer service.
These awards indicate a shift towards passenger-centric airline operations, prioritizing comfort, connectivity, and overall satisfaction.
The APEX Five Star Landscape
The APEX Five Star category features a diverse array of airlines, illustrating a global commitment to excellence. Notable mentions in the 2026 APEX Five Star Global Airline category include:
- Aeroméxico
- Air France
- Cathay Pacific
- United Airlines
These airlines maintain high standards of service as assessed by passenger ratings, reinforcing the importance of feedback in establishing quality benchmarks across the industry.
In conclusion, Turkish Airlines and Fiji Airways stand out in 2026 for enhancing passenger experiences, setting a high standard for comfort and service in the airline industry. As competitors strive for excellence, these premium carriers exemplify how dedication to passenger satisfaction can shape loyalty and trust in air travel.
