Anthropic’s Claude Experiences Major Outage

On Monday morning, Anthropic faced significant disruptions, impacting thousands of users trying to access its Claude services. Users reported problems mainly with Claude.ai and Claude Code. However, the Claude API remained operational. Most users encountered errors during the login process.

Details of the Outage

According to Anthropic’s status page, the problems stemmed from issues related to the login and logout paths of Claude.ai. The company is currently working on resolving these issues and has acknowledged that they have identified the root cause.

Background on Recent Events

This outage occurs in the wake of an increase in users attracted by recent media coverage involving the Pentagon. Claude’s popularity surged, leading it to the top of the App Store charts over the weekend, surpassing its competitor, ChatGPT, after previously lingering outside the top 20.