Is Amazon Down? Europe Outage on Feb 27 Leaves Shoppers Unable to Check Out
Is Amazon Down: A technical glitch on February 27, 2026 left thousands of users across Europe unable to complete purchases or view order histories, creating widespread checkout failures and mounting frustration as the problem persisted into the afternoon. The disruption began around 10: 50 AM and escalated through the day, preventing shoppers from finalizing orders on a major retail platform.
Is Amazon Down: timeline and scope
The outage began around 10: 50 AM and intensified through the afternoon on Friday, February 27, 2026. A real-time outage tracker showed reports with a tally reaching 1, 420 by 1: 36 PM and topping more than 1, 600 by 3: 20 PM. The issue affected users across the United Kingdom and extended to Spain, France and Italy, indicating an international pattern of failures rather than an isolated regional problem.
Checkout failures, error messages and missing orders
The majority of user complaints—67%—centered on the checkout process itself. Shoppers saw a recurring error message when they tried to proceed: “We’re very sorry, but we’re having trouble doing what you just asked us to do. Please give us another chance – click the Back button on your browser and try your request again. ” For many, retrying did not clear the problem. Some users encountered a server-side 500 error after completing steps in the order flow, and several reported that their order histories had disappeared from accounts, leaving uncertainty about whether recent purchases were lost or delayed.
Geographic spread and user reports
Complaints came not only from the UK but also from Spain, France and Italy, where shoppers described the same payment failures, app glitches and error messages. Social media activity captured the mood of affected customers: one user said they hadn’t been able to buy anything all day, while another noted that the site would not let them place an order after adding items to the cart and that attempts using both prepaid and COD (cash on delivery) options failed.
App, web interface and complaint breakdown
Alongside the checkout-focused reports, 24% of complaints related to the mobile app and 5% to the website interface. The mix of app and web problems suggested the disruption touched multiple parts of the shopping stack rather than a single checkout component. A user interaction with customer service was shared that indicated a live chat had confirmed issues affecting some people globally, reinforcing the view that the problem was not limited to a handful of accounts.
Context from technology coverage and sparse follow-ups
Technology coverage around the outage also included a description of a dedicated tech desk's remit: delivering breaking tech news, gadget launches, reviews, trends, in-depth analysis and how-tos, with attention to AI, cybersecurity, personal gadgets and platforms such as WhatsApp, Instagram and Facebook. Separately, a brief item headlined "Verifying Device" appeared with no additional text in the provided coverage set, offering no further clarification on device-level checks or remedies.
What shoppers need to know now
By late afternoon there was no official statement released from the platform to explain root causes or a fix timetable. Customers experiencing missing order histories, checkout failures or persistent 500 errors were left waiting for a resolution. The situation remained developing and details may evolve as engineers work to restore normal service and communications are issued.
