Is Steam Down as Thousands Report Outage Across U.S.
Players asking "is steam down" saw widespread disruptions Friday, with Downdetector logging more than 11, 000 outage reports by 1 p. m. and users across Texas and beyond unable to access online features.
Is Steam Down: What players saw
The disruption included a sharp drop in online users around 2: 00 p. m. Eastern Time, with matchmaking and online multiplayer hit hardest during the outage window on Friday, February 20.
Where the problems showed up and what failed
Downdetector’s heat map showed reports clustered in North and South Texas near Dallas and Houston, and most users flagged server connection problems, which made up 43% of reports; another 26% reported login issues and 17% reported problems launching games.
Cloudflare and Akamai involvement and platform status
An unofficial Steam server status site said Cloudflare and Akamai were investigating connectivity issues, and Cloudflare noted it was continuing to restore service and had identified a way for impacted customers to self-resolve by readvertising prefixes the Cloudflare dashboard; Steam had not issued a statement about service status as of 1: 17 p. m.
By roughly 4: 00 p. m. ET, outage reports had tapered off almost completely, and Steam’s status page recorded a surge of interest with more than 370, 000 visits in the prior hour, a signal that users were checking whether matchmaking and multiplayer functions had returned.
Players able to access the platform were often limited to single-player content that had already been downloaded, while cross-platform multiplayer and matchmade games experienced the most noticeable dips in active players during the outage period.
Cloudflare’s ongoing restoration work and its guidance for affected customers represent the immediate next steps in resolving the disruption; the company’s update emphasized self-resolution the dashboard and continuing restoration efforts as the situation progressed.