Apple Unveils Innovative ‘Sales Coach’ App
Apple is set to introduce the innovative new “Sales Coach” app for iPhone and iPad users later this month. Scheduled for release on February 23, the “Sales Coach” app is an upgrade from the existing “SEED” app.
Overview of the ‘Sales Coach’ App
This new tool aims to enhance the sales capabilities of Apple Store employees and Apple Authorized Resellers globally. By providing valuable sales tips and training resources, it seeks to improve product knowledge and customer interaction.
Key Features
- Transition from the “SEED” app to the rebranded “Sales Coach” app.
- An updated Liquid Glass design for improved user experience.
- Future integration of an AI chatbot, accessible through the “Ask” tab.
AI Chatbot Functionality
The upcoming AI chatbot will deliver sales tips and information on various Apple products. Employees will be able to inquire about features of popular devices like the iPhone Air and how functions such as Instant Hotspot operate on Macs. It remains unclear whether the chatbot utilizes Apple’s proprietary language model or a third-party solution.
Access and Availability
The “Sales Coach” app will also be available on the web at salescoach.apple.com. However, this tool is strictly for Apple’s internal sales partners and is not publicly accessible.
Additionally, a public-facing chatbot has been gradually implemented within the Apple Support app, aiming to assist consumers in real-time.
With the launch of the “Sales Coach” app, Apple reaffirms its commitment to empowering its sales workforce with the tools needed to succeed in a competitive market.
