Urgent Warning: iPhone Software Glitch Disrupts Triple-0 Calls, Says WA Police
Western Australia Police have issued an urgent warning regarding a software glitch affecting certain iPhone models. This warning was made public at 1:15 PM on Wednesday and specifically identifies three iPhone models that could face difficulties making emergency calls.
Identified Affected Models
The potentially impacted devices include:
- iPhone 8
- iPhone 8 Plus
- iPhone X
These models must have iOS 16.7.13 installed to experience the issues. According to the police, affected users may not be able to contact emergency services, such as triple-0.
Advice from Authorities
A spokesperson from WA Police advised users of these older Apple devices to refrain from updating their software until the problem is resolved. The urgency of the situation was highlighted, as users are encouraged to only attempt contacting emergency services in life-threatening scenarios.
Telecommunication Provider Response
Telstra, a major telecommunications provider, confirmed they are aware of the issue and are collaborating with Apple to address it promptly. Their statement emphasized that they are prioritizing this investigation.
They echoed the police’s guidance, advising customers to delay any software updates that might exacerbate the issue. Updates about the investigation will be shared as new information becomes available.
Conclusion
This warning serves as a vital reminder for users of the affected iPhone models to exercise caution and stay informed. Ensuring the ability to reach emergency services is crucial, especially in critical situations.
