Newcastle Tech Firm Secures £38M HMRC Contract, Creating 70 Jobs
A significant milestone has been achieved by Scrumconnect, a Tyneside tech firm, with the awarding of a £38.8 million contract from HMRC. This contract is set to enhance Scrumconnect’s ability to deliver essential digital testing and quality assurance services over the next five years.
Contract Overview
The multimillion-pound deal was officially announced recently, signifying the largest single contract win in Scrumconnect’s history. The firm will aid HMRC in its Service Validation and Testing function, ensuring that vital digital services operate efficiently and reliably.
Job Creation
This partnership will result in the creation of 70 new skilled jobs in Scrumconnect’s delivery centers located in Newcastle and London. The available roles will encompass:
- Test Managers
- Test Engineers
- Quality Engineers
- Quality Assurance and Testing Analysts
- Specialists in Performance, Resilience, Security, and Accessibility Testing
Additional positions may emerge as the contract unfolds, further contributing to the local job market.
Importance of the Contract
This contract is a testament to Scrumconnect’s strong track record in the public sector. The company currently supports 16 of the UK Government’s top-75 digital services, collaborating with various departments, including:
- Home Office
- Department for Work and Pensions
- MHCLG
- HMCTS
- Department for Education
Scrumconnect’s role in HMRC’s operations is crucial, as the agency’s digital systems facilitate the collection of extensive national revenue, impacting millions of users across the UK daily.
Future Developments
Scrumconnect, headquartered in Staines, Surrey, opened its Newcastle office two years ago, which also generated around 150 jobs. Looking ahead, the company plans to announce a third UK delivery center outside its existing locations by the second quarter of 2026. This expansion underscores Scrumconnect’s commitment to enhancing its national delivery capabilities and creating additional skilled digital jobs.
Leadership Insights
Jordan Armstrong, Scrumconnect’s Head of Client Success, expressed enthusiasm about the new contract’s implications, emphasizing the firm’s ability to provide high-quality assurance services. Seymour Pattisson, Head of Testing and Quality Assurance, remarked on the importance of having robust testing capabilities and effective governance to support the program’s success.
With this contract and the accompanying job creation, Scrumconnect is poised to make a significant impact in the tech landscape of the UK while supporting critical government services.
