Desjardins AccèsD Experiences Two-Hour Outage

Desjardins AccèsD experienced a significant outage on Sunday afternoon, lasting for two hours. This disruption affected users’ ability to access online accounts and utilize various services offered through the platform.

Details of the Outage

The incident was reported shortly after it occurred. It began impacting users around 3:40 PM on Sunday. During this downtime, customers faced limitations on debit card transactions, which were capped at $500.

Impact on Services

Jean-Benoît Turcotti, a spokesperson for Desjardins, confirmed that credit card transactions remained unaffected by this outage. However, the financial cooperative did not specify the root cause of the technical difficulties.

Restoration of Services

All services have since been restored, enabling users to access their accounts and complete transactions without further issues. Customers can now resume full use of the Desjardins AccèsD portal.

For updates on service reliability, users are encouraged to monitor announcements on Filmogaz.com.