Telstra Enhances Hay Mobile Station for Superior 4G/5G Coverage
Telstra is set to enhance its mobile base station in Hay, aiming for improved 4G and 5G coverage. This upgrade will lead to temporary service disruptions between January 29 and February 4, 2026. Customers should prepare for intermittent outages during this period.
Upgrade Schedule and Impact
The mobile services in Hay will be affected throughout the upgrade process. However, landline, NBN, and satellite internet services will not see any interruptions. Here is a detailed outline of the scheduled outages:
- January 29 to February 1: Intermittent outages from 7 AM to 5 PM, with one sector offline.
- February 2 to February 3: Full site outages from 7 AM to 7 PM.
- February 4: Another full site outage from 7 AM to 5 PM.
Emergency Services and Connectivity Solutions
Telstra has made provisions for customers to maintain emergency services access. Calls to Triple Zero will automatically route to another network if necessary during outages. To maintain mobile connectivity, customers are encouraged to activate Wi-Fi calling on their phones.
This feature allows users to make and receive calls while connected to Wi-Fi, ensuring some level of communication remains intact during disruptions. Business owners, in particular, should consider alternative solutions, such as connecting EFTPOS terminals to NBN or Wi-Fi, to avoid transaction delays.
Benefits of the Upgrade
The network upgrade is part of Telstra’s broader regional improvement initiative. This project aims to enhance mobile technology in rural communities, delivering:
- Faster data speeds
- Better call quality
- Increased network capacity
A spokesperson from Telstra stated, “The transition to improved 4G and 5G services aims to provide faster data speeds, better call quality, and increased network capacity for Hay and surrounding areas.”
Stay Informed
Customers can track the progress of the upgrades by visiting the Telstra website at telstra.com.au/outages. This site offers real-time updates on both planned and unplanned network disruptions across Australia.
