Microsoft Services Hit by Major Outage, Affecting Outlook and Teams

Microsoft Services Hit by Major Outage, Affecting Outlook and Teams

On Thursday, many users faced significant challenges due to a major outage affecting Microsoft services. Core applications such as Outlook, Teams, and Microsoft 365 were disrupted, impacting the workday for numerous individuals and organizations.

Details of the Microsoft Services Outage

A Microsoft spokesperson stated that the company was “working to address a service functionality issue.” Some customers experienced intermittent outages, severely limiting access to essential programs. As users turned to social media for updates, the company provided insights via their Microsoft 365 Status account on X.

Service Recovery Efforts

In a post from 6:46 p.m. PT, Microsoft reported that they were observing improvements in service availability thanks to their load-balancing efforts. They reassured users by stating, “We’re actively monitoring performance and making targeted adjustments to further improve stability and availability.” However, the company did not specify a timeline for full recovery.

Current Status and Recommendations

As of the latest updates, users were still experiencing degraded service functionality. Microsoft advised those affected to check their Service Health Status page for more information.

Initial Response to the Outage

  • First report of the outage: 11:37 a.m. PT.
  • Involved services: Outlook, Microsoft Defender, and Microsoft Purview.
  • Administrative dashboard reference: MO1221364.

IT administrators were encouraged to monitor the admin center for updates regarding the status of Microsoft 365 services.

This incident highlights the reliance many professionals have on Microsoft services for their daily operations. As the company works to resolve the issues, users are advised to stay informed through official channels.