Winter Storm Fern: Delta Cancels Flights, Offers Waivers Across Five States
As winter storm Fern approaches, Delta Airlines has announced necessary flight cancellations across multiple states. This decision affects airports in North Texas, Oklahoma, Arkansas, Louisiana, and Tennessee. The airline prioritizes the safety of its customers due to expected hazardous conditions, including significant snowfall and ice accumulation.
Impact of Winter Storm Fern
The storm is set to move eastward, bringing severe weather starting Friday evening, particularly in Oklahoma and Northern Texas. Delta is preparing for additional impacts in the Northeast, where operations may be affected beginning Sunday afternoon.
Flight Cancellations and Waivers
- Flight cancellations are necessary for safety reasons.
- Delta has issued travel waivers to mitigate customer disruptions.
- Waivers apply to travel in, out, or through affected cities across Eastern North America.
Customer Support and Flexibility
Delta is making proactive adjustments to staffing levels. Experts from cold weather hubs will assist with operations, especially in Atlanta, Birmingham, Huntsville, Knoxville, and Nashville, to help manage deicing and baggage services.
Customers can check their flight status through the Delta app or on Delta.com to confirm any changes. The app also features a self-service standby option, allowing travelers to join standby lists for earlier flights.
Refund Policies
- Full refunds are available for U.S. domestic itineraries with delays of three hours or more if customers choose not to fly.
- International itineraries are eligible for refunds after a six-hour delay, following the same conditions.
Delta continues to monitor weather forecasts diligently. They are committed to updating customers as new information becomes available. Travelers should expect notifications about flight schedule changes via mobile and email for continuous updates.
For additional travel changes, Delta customers are encouraged to utilize the Delta app or visit Delta.com without incurring change fees during this winter weather disruption.
