South East Water Investigation: Kent and Sussex Face Continuing Supply Shortages
Residents in Kent and Sussex are grappling with significant water supply shortages, prompting concerns and complaints regarding delivery inconsistencies from South East Water. This situation has come to light through the experiences of local residents, including those caring for elderly family members.
Challenges Faced by Residents
One notable case involves Charles Granville and his wife, who are caregivers for his 105-year-old mother-in-law. Granville shared their struggles with water shortages, describing the deliveries as irregular and often nonexistent. “My wife and I have been living with her for the last year and a half, but lack of water is a problem, as it is for everyone,” he stated.
Inconsistent Water Deliveries
- Granville reported that they have not received any updates via text or email from South East Water regarding their situation.
- While some water supplies have been delivered, these occurrences have been unpredictable, causing further stress.
- Due to the shortages, Granville’s wife frequently has to travel into town to collect water.
Despite these challenges, the family manages to gather enough water by combining deliveries with trips to local supermarkets. They have also resorted to alternative methods, such as using a water butt to collect rainwater for household tasks.
Community Response and Concerns
Granville described their situation as reminiscent of a “third world” living condition but emphasized that they are managing to cope. He expressed frustration at South East Water’s inability to ensure a consistent water supply.
The company has attributed the shortages to adverse weather conditions. However, Granville pointed out that the weather has not been particularly severe recently, raising questions about the overall reliability of the service.
As Kent and Sussex continue to experience supply shortages, the community is hoping for improved communication and service from South East Water. The ongoing situation highlights the critical need for reliable access to basic resources such as water.
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