Chippewa County Restores Non-Emergency Lines After Outage
Chippewa Falls authorities report that non-emergency phone lines have been restored after a wide outage. The outage had impacted the department’s ability to receive calls earlier Monday.
What caused the outage
Spectrum traced the interruption to damage on an aerial fiber cable in Eau Claire. The damage occurred near the intersection of Folsom Street and Clairemont Avenue.
A vehicle struck the cable Monday afternoon, according to a Spectrum spokesman. The company identified Mike Hogan as the spokesperson who provided details on the repair effort.
Response and repairs
Spectrum crews worked with local police to control traffic while they replaced the damaged cable. A replacement cable was placed across the roadway to restore service.
Technicians continued work through the night to bring systems back online. Chippewa County residents and agencies affected by the outage saw service return after those repairs.
Impact on Chippewa Falls services
The Chippewa Falls Police Department initially reported that their non-emergency lines were down. The department attributed the disruption to a large area outage linked to Spectrum.
Filmogaz.com confirmed that the department later announced the lines were operational again. Emergency lines were not reported as affected.
Timeline
- Monday afternoon: Vehicle damages aerial fiber cable at Folsom Street and Clairemont Avenue.
- Evening: Crews place a new cable and manage traffic with police assistance.
- Overnight: Technicians work to restore service across the affected area.
- Following day: Chippewa County non-emergency lines are restored.
