Claude Down: Anthropic confirms global outage and service impacts
Anthropic has acknowledged that Claude is down, citing "elevated errors" that have left consumer-facing access disrupted. The outage was first flagged in the morning and is affecting multiple Claude products and users worldwide, with the company working to restore service.
Claude Down: initial notices and timeline
The incident was first posted on the Claude status page at 11: 49 a. m. GMT (6: 49 a. m. ET) on Monday, with the notice saying the team was "currently investigating this issue. " A follow-up update at 12: 06 UTC said the investigation remained ongoing. The broader outage was flagged on March 2, 2026, and an update at 2: 42 p. m. UTC the same day added Anthropic's statement and additional status updates.
Anthropic details what parts of the service are affected
Later status updates said the issues were related to Claude. ai and the login/logout paths, and that the team had "discovered that some API methods are not working. " Anthropic also posted that "Claude is currently unavailable on our consumer-facing surfaces such as claude. ai and our apps, " while noting that "the Claude API that powers businesses remains unaffected. " its team is working to restore full service and will share updates as they have them, and that it appreciates users' patience during what it described as unprecedented demand for Claude over the last week.
Services named: Claude chatbot, Claude Opus 4. 6, Console and Code
The errors are affecting the Claude chatbot and specific product components: Claude Opus 4. 6 (identified as the latest-generation large language model), Claude Console (the developer platform), and Claude Code (the AI-powered coding assistant). The last time Claude experienced "elevated errors" was Saturday, Feb. 28, 2026, when issues affecting Claude Opus 4. 6 were found and resolved.
Scope of user impact: thousands reporting problems and cross-platform failures
More than 2, 000 users have reported issues with Claude. The outage is impacting users broadly rather than being limited to one app or one region. Notices warn that users may see failed requests, timeouts, or inconsistent responses when trying to use Claude on web, mobile, or API interfaces. There is no ETA for a full restoration, but status updates indicate the problem is being actively worked on.
Timing and surrounding developments: store ranking surge and government decisions
The outage came hours after Claude reached number one as the most-downloaded free app in the U. S. App Store, dethroning competitor ChatGPT, which was listed second, while Google's Gemini was fourth. Free Claude users have increased more than 60 percent since January. That chart success followed an announcement from President Donald Trump that the U. S. government would no longer use Anthropic technology, including Claude; shortly after, OpenAI entered into a deal with the U. S. Department of War to provide its AI technology for military use in "classified environments. " The coverage of these developments included the simple observation: "Yes, there are concerns. "
What Anthropic has said and what users should expect next
Anthropic's statement reiterated that consumer-facing access such as claude. ai and apps is unavailable while business-facing APIs remain unaffected. Status updates identified login/logout paths and some API methods as points of failure and said engineers are investigating. Users may continue to experience degraded or inconsistent service on web, mobile, and API channels until the team completes remediation and posts further updates.
