Is Amazon Down — is amazon down: Outage leaves shoppers unable to check out
On February 27, 2026 a technical glitch left thousands of Amazon users across Europe unable to complete purchases or view past orders, and frustrated customers were left waiting for answers as the outage persisted. The question many typed into search boxes and social feeds — is amazon down — trended as problems spread through the day.
Is Amazon Down? Timeline points to a morning start and afternoon escalation
The disruption began around 10: 50 AM on February 27, 2026 and escalated rapidly through the afternoon. Reports of trouble rose steadily from the morning into mid- and late afternoon, with commentators describing the incident as a technical glitch that snowballed as the day wore on.
Thousands across the UK, Spain, France and Italy were stranded at checkout
Shoppers across the United Kingdom, Spain, France and Italy found themselves unable to pay for items or even view order histories. Customers described being stranded at the virtual checkout and expressed concern that recent purchases might have been lost or delayed when order histories vanished from accounts.
Real-time outage tracker tallies climbed: more than 1, 420 reports by early afternoon and above 1, 600 later
A real-time outage tracker showed that reports of issues for the UK had reached over 1, 420 by midday, with a count of 1, 420 recorded by 1: 36 PM and the number rising to more than 1, 600 by 3: 20 PM. The distribution of complaints was heavily concentrated on the checkout process (67%), while 24% related to the app and 5% to the website interface.
Error messages, missing histories and 500 errors left shoppers frustrated
Many users attempting to add items to their baskets and proceed to payment were met with the same error message: “We’re very sorry, but we’re having trouble doing what you just asked us to do. Please give us another chance – click the Back button on your browser and try your request again. ” Several shoppers reported that retries proved fruitless, with one writing, “All my orders have gone, ” and another saying the site “Lets me get right through the order process and then errors out with a 500 error. ”
Customer service confirmations and the lack of a company statement by late afternoon
At least one customer who posted on a public outage board said, “I’ve already spoken with them on Amazon cs live chat they have confirmed they are having issues affecting some people globally. ” Company representatives had not issued an official statement by late afternoon, leaving users to rely on customer service chats and social posts for updates.
How technology desks describe their coverage of incidents like this
A technology desk at a national publication describes its remit as delivering the latest and most relevant news from the world of technology, spanning gadget launches, gadget reviews, trends, in-depth analysis, exclusive reports and breaking stories that impact the digital universe. That remit commonly includes how-tos and coverage of developments in AI, cybersecurity, personal gadgets and platforms such as WhatsApp, Instagram and Facebook — the kinds of beats that track large outages and their knock-on effects for shoppers and services.
Throughout the day, users summed up their experience in short posts: “i haven’t been able to buy anything from Amazon today, ” one user wrote, while another added, “Not letting me place an order after adding items to the cart! Tried to do prepaid and COD (cash on delivery) mode as well. ” The outage left shoppers in multiple countries waiting for a fix and for clarity about missing order records.
