Dummy Message Xbox App Prompts Apology After Flood of 'Mobile Test Message' Alerts
The dummy message xbox app episode left many mobile users swamped with repeated "Mobile Test Message" notifications today, and Xbox has posted an apology saying the problem is resolved.
Dummy Message Xbox App apology and explanation
Xbox issued an apology on Twitter/X, using the line "The Xbox App got a little too enthusiastic" and saying sorry for "flooding your notifications. " The company posted: "The Xbox App got a little too enthusiastic with test notifications today. That’s on us, but it’s resolved now. Thanks for understanding, and we apologize for flooding your notifications. "
How the notifications appeared
Many mobile users reported receiving a string of alerts titled "Mobile Test Message, " which were said to be a "dummy message sent Braze. " The messages were pushed out over the past couple of hours and were described as a test notification that went wrong and seemingly reached the vast majority of Xbox app users.
How users reacted on social media
The incident became a major topic on social media, with hundreds of Xbox fans sharing screenshots and asking what the notices meant. User reactions included someone who thought the alerts were tied to redeeming reward points; another person said they received about 12 in a row while noting others reported upwards of 60; one user replied they only got 4; and another said they nearly deleted the app after getting about 50 notifications before it stopped.
Other comments ranged from concerns about phishing—"I thought it would be a typical phishing message"—to jokes and speculation: "At least, it was Braze, and not Brazzers, " "It's the new CEOs copilot going off the grid, " and an accusation framed as "AI spyware within the app. Just as the new CEO mentioned her desire to do in previous interviews. " Multiple people also said they had a number of the alerts but were relieved it was "just a system error and nothing nefarious. "
Where the message came from and what's known
The notices were identified in-app as a test and linked to the customer engagement platform Braze, described in messages as a "dummy message sent Braze. " Beyond that label, specifics about how the test was triggered are unclear in the provided context.
Who covered the story and reader notes
The coverage included a byline noting Fraser is the News Editor at Pure Xbox, where he spends his time reporting on the biggest stories in the world of Xbox and beyond. Readers were invited to share whether they received the alerts and what they experienced.
Xbox emphasized that there is nothing users need to do and that there is nothing to panic about; the issue is resolved. The next steps beyond that statement are unclear in the provided context.
