UK Travel Company Shuts Down, Cancels All Flights and Tours

UK Travel Company Shuts Down, Cancels All Flights and Tours

The recent closure of Asiara UK Ltd, a travel company that operated under franchise with Protected Trust Services (PTS), has caused significant disruption for travelers. This development follows the company’s origin as Haivenu Tours in Vietnam and its expansion into the UK market in 2022.

Asiara UK Ltd Shuts Down

Asiara UK Ltd was formally dissolved on January 13, 2023, after being struck off from the Companies House register on January 6. The company ceased trading as an ATOL holder on January 21, which is critical for ensuring customer protection during travel disruptions.

Impact on Flights and Tours

All flights and tours booked through Asiara UK Ltd have been cancelled. Customers affected by this closure are advised to seek assistance from PTS, which provides financial protection to travelers.

Understanding ATOL Protection

The Air Travel Organiser’s Licence (ATOL) is crucial for all tour companies in the UK, as it guarantees refunds if a company collapses. In light of the closure, customers can expect to receive their refunds due to the protections in place.

Your Rights If Your Flight Is Cancelled

  • Contact PTS for assistance regarding bookings.
  • Email [email protected] for inquiries.
  • Understand that your money is protected when booking through ATOL members.

Recent Closures in the Travel Industry

Asiara UK Ltd is not alone in its closure. Several other UK travel companies closed in 2022, including:

  • Ickenham Travel Group Ltd (November 2025)
  • Great Little Escapes LLP (June 2025)
  • Jetline Travel Ltd (March 2025)

This trend highlights challenges within the travel sector. Customers are encouraged to remain vigilant and consider travel insurance to secure their future bookings.

If you have been affected by the closure of Asiara UK Ltd, feel free to share your experience in the comments below.