Bendigo Health Elevates Person-Centered Care in Residential Services
Bendigo Health has been a cornerstone of the local community for over 160 years, delivering person-centered care in residential services. Their commitment focuses on dignity, connection, and choice for older residents across five facilities.
Bendigo Health’s Residential Facilities
The five residential care facilities operated by Bendigo Health are:
- Carshalton House
- Golden Oaks Nursing Home
- Joan Pinder Nursing Home
- Simpkin House
- Stella Anderson Residential Care
Core Philosophy of Person-Centered Care
At the heart of Bendigo Health’s approach is person-centered care. Healthcare professionals prioritize understanding each resident’s unique life story, preferences, and routines. This individualized care model fosters a safe and home-like atmosphere, accommodating both temporary and permanent residents.
Director Insights on Care Philosophy
Suzie McNamara, Director of Nursing at Gibson Street Group, emphasizes that the philosophy across Bendigo Health’s facilities is consistent. She states, “Care should respect individuality, support independence where possible, and recognize the person behind the care needs.” This approach underlines Bendigo Health’s dedication to quality residential care.
Engaging Lifestyle Programs
To enhance emotional well-being and promote social connections among residents, Bendigo Health offers a variety of lifestyle programs. These activities, which are adaptable to resident preferences, include:
- Coffee groups and bingo
- Music and arts sessions
- Social gatherings
- Community outings
Role of Lifestyle Coordinators
Lynn, the lifestyle coordinator at Joan Pinder Nursing Home, organizes engaging activities that foster social interaction. She believes that connecting with the elderly is rewarding and enriches their lives. Activities under her supervision include concerts, special celebrations, and an intergenerational program that links residents with a local kindergarten.
Caring Community Culture
Families consistently praise the heartfelt care provided by staff across all roles, including nursing, allied health, lifestyle teams, and volunteers. This illustrates the strong culture of care that underpins Bendigo Health’s residential services.
If you’re interested in learning more about how Bendigo Health’s person-centered approach can benefit your loved ones, please call 1300 545 643 or visit Filmogaz.com.
