Downdetector Reports Widespread ChatGPT Outage Affecting Thousands
On Tuesday, OpenAI’s ChatGPT suffered a significant outage, impacting users globally. According to Downdetector.com, over 28,000 individuals reported issues with the service during the peak of the outage.
Details of the Outage
The problems began around 12:32 p.m. PST and escalated quickly. Downdetector, a platform that monitors service disruptions, indicated a rapid increase in user reports.
Troubleshooting Efforts
OpenAI confirmed the issues, stating that elevated error rates were observed for various services. The company’s online status tracker noted:
- 12:32 p.m.: Outage reported.
- 12:46 p.m.: Over 20,000 users experiencing problems.
- 12:51 p.m.: User reports increased to over 22,000.
- 1:03 p.m.: Problems affected more than 25,000 users.
- 1:08 p.m.: Total reports reached over 28,000, but complaints began to slow.
The ChatGPT team is actively working to resolve the issues and implement necessary mitigations. Users have experienced difficulties primarily with fine-tuning jobs as of 12:56 p.m. PST.
Conclusion
This widespread outage highlights the challenges faced by digital services in maintaining uptime. Downdetector’s data reflects the scale of the disruption impacting thousands of users, emphasizing the need for robust support systems in tech infrastructure.
