NatWest Announces Cumbria Branch Closure for Summer 2026
NatWest has announced significant changes to its branch operations, highlighting a shift in banking trends. The bank will close 32 high street branches across various locations in the coming years.
Closure of Kirkby Lonsdale Branch
A notable closure will be the Kirkby Lonsdale branch, scheduled to shut its doors on June 10, 2026. This decision reflects the growing inclination towards online banking as customers gradually move away from traditional in-branch transactions.
Decline in Branch Usage
NatWest reports a staggering 63% decrease in in-branch counter transactions for personal accounts in Kirkby Lonsdale from October 2019 to October 2025. Furthermore, 71% of personal customers have utilized online banking or the mobile app between November 2024 and October 2025.
Customer Traffic at Kirkby Lonsdale
On average, only 116 personal customers visited the Kirkby Lonsdale branch each month. This low foot traffic has contributed to the bank’s decision to consolidate its physical presence.
Impacts on Local Customers
Once the Kirkby Lonsdale branch is closed, residents will need to visit alternative NatWest locations. The nearest branches will be situated in Kendal, Lancaster, or Skipton.
NatWest’s Commitment to Customers
A spokesperson from NatWest addressed concerns about the closures, stating, “Banking has changed dramatically in recent years, with an increased demand for mobile and online services. Closing a branch is a decision we take very seriously.”
The bank aims to support customers who may feel uncertain about these changes. NatWest is committed to assisting them in navigating the transition to digital banking.
Additional Branch Closures
Other branches slated for closure include those located in Sheffield, South Shields, Garstang, and Evesham. This trend reflects a broader transformation in the banking industry as financial institutions adapt to the evolving needs of their customers.
