Santander to Shut Merseyside Branch, Hundreds of Jobs in Jeopardy

The banking sector is undergoing significant changes as Santander prepares to close numerous branches across the UK. This move is part of a broader strategy to adapt to digital banking trends, impacting hundreds of jobs.

Santander to Shut Merseyside Branch

The Santander branch on Telegraph Road in Heswall, Merseyside, is among 44 locations slated for closure. This decision endangers around 291 jobs nationwide, signaling a profound shift in how the bank operates.

Closure Details

• Closure Dates:
  • Heswall branch: May 13
  • Ormskirk branch: End of January next year
• Previous Cutbacks: In March last year, Santander closed 95 branches and cut 750 jobs.
• Recent Developments: Last August, the Formby branch closed, following the loss of 12 other branches that month.

The Shift to Digital Banking

Alongside branch closures, Santander is focusing on digital banking services. The bank reported that 96% of transactions are now executed through digital channels. As a result, the bank plans to introduce “community bankers” at Local stores and specific banking hubs to maintain customer support in local areas.

Investment in Branch Network

Despite branch closures, Santander continues to invest significantly in its network. Over the past six years, more than 220 branches have undergone refurbishment. Additionally, over 30 sites are scheduled for upgrades in the upcoming year.

Future Branch Composition

Post-restructuring, Santander’s branch network will comprise:

A Santander UK spokesperson confirmed the ongoing adjustment towards digital banking has prompted these changes. The bank aims to support its customers through both physical branches and digital platforms.

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