Commonwealth Bank Outage Disrupts Services for Australians: Latest Updates
On January 28, 2026, Commonwealth Bank experienced a significant outage affecting its online banking services. The disruption impacted hundreds of customers across Australia, causing frustration among users trying to conduct transactions and withdraw money.
Details of the Commonwealth Bank Outage
The outage began around 2:59 PM AEDT on January 27, with complaints surging on DownDetector, a platform tracking service disruptions. At the peak, there were over 3,200 complaints logged, highlighting the scale of the issue.
User Reactions to Service Disruptions
The Commonwealth Bank outage prompted numerous reactions on social media. Many users expressed their frustration and shared similar experiences:
- “commbank you will be the end of me,” tweeted user iNeedPallMalls.
- User barbwodecki noted, “I think they are down everywhere at the moment.”
- Another user described the situation as “painful.”
- “@CommBank the app is down AGAIN, seriously?” highlighted user GrainsMae.
About Commonwealth Bank
The Commonwealth Bank of Australia (CBA), commonly known as Commbank, provides a range of financial services. These include personal banking, savings accounts, credit cards, and loans. For businesses, services are available through NetBank and CommBiz, while CommSec offers online trading options.
Previous Outages
This outage is not the first for Commonwealth Bank. In October 2025, the bank also faced significant disruptions, impacting services such as online access and ATM functionality for several hours. Fortunately, these issues were resolved, restoring full service to customers.
As the bank addresses the current outage, customers are hopeful for a swift resolution to restore reliable banking services.
