Just Eat Unveils AI Assistant to Solve Dinner Dilemma
Just Eat Takeaway.com has launched an innovative AI assistant aimed at transforming the way users decide what to eat for dinner. This new tool is designed to address the common dilemma: “What’s for dinner?”
AI-Powered Voice Assistant for Meal Choices
The AI assistant allows users to explore meal options and find nearby restaurants. It can also assist in locating retail and pharmacy products. With the capability to understand a range of inquiries, even vague ones, the assistant supports multiple languages.
Features of the Assistant
- Handles a variety of questions about meals and restaurants.
- Suggests nearby dining options or meal components.
- Supports over a dozen languages.
- Offers voice and touch control for enhanced usability.
The AI’s functionality was showcased in a promotional video where it effortlessly added ingredients for carbonara to a shopping basket. It proposed nearby restaurants where the dish could be ordered as well.
Tackling Choice Overload
Just Eat aims to alleviate “choice overload,” a phenomenon where users struggle to make decisions due to overwhelming options. The assistant optimizes user experience by streamlining the decision-making process.
Accessibility Benefits
The company emphasizes the assistant’s utility for individuals with visual impairments or limited mobility. This feature enhances inclusivity by allowing easier interaction with the app through voice commands.
Future Plans for AI Integration
Currently available only in the UK, Just Eat plans to expand the AI assistant internationally later this year. The food delivery service is not alone in this initiative, as other companies like Popeyes are also exploring AI technology for their operations.
Quotes from Leadership
Mert Öztekin, Just Eat’s Chief Technology Officer, highlighted the company’s commitment: “We are harnessing the power of AI to empower everyday convenience across our entire network.” He underlined that automation is being integrated into every interaction, enhancing both customer service and logistics.
