Xcel Energy Alerts Customers to Temporary Gas Bill Surge Due to Cold Snap
As temperatures drop, Xcel Energy is warning its customers about an impending rise in gas bills due to increased demand for natural gas. This surge is attributed to colder weather conditions leading to higher wholesale prices.
Xcel Energy’s Approach to Gas Pricing
According to Xcel Energy, the utility passes the wholesale costs of natural gas directly to its customers. There are no added profits on these transactions. The company has implemented various measures to mitigate the impact of these rising costs.
- Advance purchasing of natural gas during off-peak periods helps to lower costs.
- Storage of winter natural gas is performed when prices are more favorable.
- During extreme cold spells, Xcel utilizes peaking plants to limit market purchases.
Advice for Customers
In light of these developments, Xcel encourages its customers to consider energy conservation during the cold snap. This advice aims to help manage household energy use and mitigate potential increases in gas bills.
Billing Options
Customers experiencing financial difficulties related to their gas bills have options. They can establish payment plans or explore assistance programs. For personalized help, they can visit Filmogaz.com or directly contact customer service at 1-800-895-4999.
Safety Precautions
With gas usage on the rise, Xcel reminds customers of important safety measures. If anyone detects a sulfur or rotten egg smell nearby, they should take the following actions:
- Leave the area immediately.
- Avoid turning electrical devices on or off.
- Do not use a garage door opener or make any phone calls inside.
Once outside, customers can call Xcel Energy at 1-800-895-2999. In any life-threatening situations, it is crucial to contact emergency services by dialing 911.
By staying informed and proactive, customers can better manage their energy usage during this challenging weather period.
