Thousands Affected as Microsoft Experiences Service Outage, Reports Downdetector

ago 2 hours
Thousands Affected as Microsoft Experiences Service Outage, Reports Downdetector

Microsoft faced a significant service outage on Thursday, impacting thousands of users across various platforms. According to Downdetector, the problem primarily affected Outlook, Microsoft 365, Microsoft Store, and Microsoft Teams.

Outage Details

The issues began early in the day, with over 2,000 users reporting problems with Microsoft Outlook. This number quickly increased as more users experienced difficulties.

Reported Issues

  • Outlook: Over 25,000 users reported issues.
  • Microsoft 365: Nearly 22,000 users faced problems.
  • Microsoft Store: More than 3,000 users reported outages.
  • Microsoft Teams: Approximately 1,000 users experienced issues.

Initially, complaints were mainly focused on receiving messages in Outlook. As the day progressed, the number of reports escalated dramatically.

Timeline of Reports

Time Outlook Reports Microsoft 365 Reports Microsoft Store Reports Microsoft Teams Reports
11:50 a.m. 8,750 6,700 1,000 800
11:57 a.m. 14,000 10,000 1,500 800
12:04 p.m. 20,000 16,000 2,000 800
12:12 p.m. 25,000 22,000 3,000 1,000

The service disruption raised concerns among users and highlighted the reliance on Microsoft’s platforms for business and personal communication. Further updates from Microsoft regarding the outage will be eagerly awaited by affected users.