RingGo App Outage Causes Parking Payment Chaos for Drivers
The RingGo app is experiencing a significant outage, leading to widespread frustration among drivers seeking to pay for parking. This disruption, reported on January 22, 2026, is causing chaos during rush hour across the United Kingdom. Users have taken to social media to voice their concerns about the app’s functionality.
Details of the Outage
According to Downdetector, users are reporting numerous issues with the app, preventing them from logging in or processing payments. One frustrated motorist shared their experience on social media: “I better not get a ticket!” This indicates a growing worry among drivers reliant on the app.
Customer Reactions
- Many users expressed their dissatisfaction, highlighting their inability to pay for parking and fearing fines.
- Some attempted to contact RingGo via phone, only to be met with an unavailable service message.
- Frustration was widespread, with one motorist waiting over 20 minutes for assistance through the app’s live chat.
Company Response
George Chamberlain, Communications Manager for RingGo UK and Ireland, acknowledged the issues, stating that the company is prioritizing the restoration of normal service. He assured users that they are actively investigating the cause of the problems.
Parking Enforcement Measures
To mitigate the impact on drivers, RingGo has advised parking operators to suspend enforcement actions while the app is down. In addition, Pay and Display machines are still functional for drivers who need to park and pay manually.
Service Availability
RingGo provides mobile parking services across 17,000 locations in 500 towns and cities in the UK. The company is a subsidiary of the Swedish parking technology firm Arrive, which was formerly known as EasyPark. Updates on the situation are being communicated to users, and more information can be found on the RingGo website.
