Samsung Galaxy Z TriFold Faces Initial Screen Damage Report
The Samsung Galaxy Z TriFold, the company’s first tri-folding smartphone, was launched in South Korea last month. The device quickly became popular, selling out within minutes during its initial sales. However, it has recently faced issues related to screen durability.
Screen Damage Reports Surface
Reports have emerged from users about screen damage on the Galaxy Z TriFold. One user on Samsung’s official forums claimed that their foldable OLED panel was damaged without any apparent physical impact. This instance marks the first documented case of such damage.
Details of the Screen Issue
The affected user reported a white line appearing near the left side hinge of the display. Following the appearance of this line, the leftmost section of the three-part screen began to turn on and off intermittently.
- Device: Samsung Galaxy Z TriFold
- Reported Issue: Screen damage without physical impact
- Visible Damage: White line near left hinge
- Screen Behavior: Left section turning on and off
Pricing and Repair Costs
The Galaxy Z TriFold carries a high price tag of KRW 3,590,400, which is approximately $2,500. Despite the premium pricing, Samsung is not providing a free screen replacement for users during the warranty period. Instead, the company offers a 50% discount on screen repair costs, which still amounts to KRW 1,300,000 (around $800).
Consumer Expectations
Potential buyers may be looking for stronger assurances from Samsung regarding the device’s durability. A no-questions-asked screen replacement policy could enhance confidence among early adopters. Given the TriFold’s significant investment, it is crucial for Samsung to address such issues proactively.
Comparative Durability
Compared to its predecessor, the Galaxy Z Fold 7, the Galaxy Z TriFold seems more vulnerable to damage. Various sources suggest that while the thickness of each section mirrors that of the Z Fold 7, the TriFold may bend more easily.
As more reports of issues such as this emerge, Samsung must consider the implications for its upcoming international launch. Addressing durability concerns is essential to maintain its reputation in the foldable smartphone market.
