TTC Riders Demand Fixes for Eglinton Crosstown Accessibility Issues
The recent introduction of Line 5 Eglinton by the Toronto Transit Commission (TTC) has sparked significant dialogue surrounding accessibility issues at various stations. Although the line has been praised for its service, concerns have been raised regarding the accessibility of multiple transit stations along the Eglinton Crosstown LRT corridor.
Rider Concerns on Accessibility
After nearly 15 years of development, Line 5 Eglinton began its introductory service phase recently. However, feedback from riders indicates that certain stations are not adequately meeting the accessibility needs of all users.
Em Daigle’s Insights
Em Daigle, a long-time advocate for individuals with disabilities, shared her experiences at Mount Dennis station. She highlighted the station’s accessibility challenges and noted a temporary elevator closure that has been detrimental to riders.
- Temporary loss of an elevator connecting the bus terminal with GO and UP Express platforms.
- Daigle described the elevator outage as dangerous, outlining a complicated workaround that involved navigating traffic while she is legally deaf-blind.
- Additional issues include insufficient public seating and poorly designed signage.
Challenges at Don Valley Station
Concerns extend to other stations as well, including Don Valley station, where the only elevator connecting the bus terminal and Line 5 has been out of service since its opening. Users have expressed frustration over the lack of information regarding the elevator’s status.
- Jason Ash, a regular rider, stated the closure has created significant inconvenience.
- He emphasized the need for effective communication regarding service availability.
Institutional Response
CityNews reached out to Metrolinx and TTC for comments on these accessibility concerns. However, responses were limited. Metrolinx did provide a statement affirming their commitment to universal design principles to enhance accessibility. Despite this assurance, many issues remain unresolved.
Future Considerations
As work continues on the Ontario Line connection at Don Valley Station, Metrolinx has stated they are working with TTC to enhance access. However, the timeline for resolving current accessibility issues, especially regarding the elevator outages, remains unclear.
As accessibility advocates like Daigle continue to press for improvements, it serves as a reminder that ensuring equitable transport options is crucial for all Toronto residents. The journey toward truly inclusive public transit is ongoing, and public demand for fixes at Eglinton Crosstown stations reflects the need for immediate action.
