Microsoft 365 Outage: Outlook and Teams Affected, First Details Released
On Thursday, Microsoft 365 services faced significant disruptions, affecting users of Outlook and Teams. Reports indicated that over 8,000 individuals experienced issues, according to Downdetector, which monitors service outages. In addition, users encountered problems with the Microsoft Store and Microsoft Defender.
Microsoft 365 Outage Details
The outage began around 2:21 PM EST, with complaints primarily regarding delayed email delivery. Users reported difficulties in accessing their Outlook accounts, experiencing errors such as inability to log in and receiving a “temporary server error.”
User Complaints
- Multiple users took to social media platforms like X to express their frustrations.
- Common complaints included delays in sending and receiving emails.
- One user noted, “Emails are going out slowly, nothing incoming.”
Microsoft’s Response
In light of these reports, Microsoft released a statement acknowledging the issues. They indicated that a portion of their service infrastructure in North America was not processing traffic effectively. The company confirmed they were actively working to resolve the situation.
- The incident is documented under reference MO1221364 in the Microsoft admin center.
- Users were advised to stay tuned for updates as the situation evolved.
Previous Outages
This is not the first time Microsoft 365 has faced such issues. Earlier, on January 21, Microsoft acknowledged problems with Outlook and Teams, attributing them to a potential third-party networking issue. After a swift fix, they confirmed that services were restored and the underlying cause was addressed.
As users await full restoration of services, Microsoft’s commitment to resolving these issues remains evident. Regular updates will be crucial for affected users as they navigate the ongoing disruptions.
