Hydro Ottawa Advances in Transformative Knowledge Evolution

Hydro Ottawa is making significant strides in transformative knowledge evolution within the utility industry. The organization is undergoing a major knowledge transfer, adapting to an evolving workforce and the increasing demand for electricity.

Key Developments at Hydro Ottawa

Courtney Mosley, a 22-year-old apprentice meter technician, has illustrated the opportunities available at Hydro Ottawa. After meeting the company’s distribution design manager during her program at Algonquin College, she secured a co-op placement and later a part-time position while completing her electrical engineering technician diploma. Now, she is part of the metering team, aiming for her journeyperson designation.

Investment in Training and Development

The utility is embracing change as about 35% of its workforce is under 35 years old. As many long-term employees prepare for retirement, Hydro Ottawa is rethinking its training programs. Donna Burnett Vachon, director of change and organization development, emphasizes this transition.

• Retired employees return as instructors for powerline technician programs.
• Mentorship opportunities in apprenticeship programs are being expanded.
• Innovative technologies are being integrated into safety training.

Interactive Learning Technologies

Brandon Krakana, a 32-year-old safety partner, has played an essential role in Hydro Ottawa’s technology initiatives. He has collaborated on the development of safety training videos accessible via mobile devices. These resources provide critical information for tasks like safe evacuations from bucket trucks.

Moreover, the company is introducing virtual reality (VR) modules into its training programs. This innovative approach caters to the visual learning preferences of many technical employees.

Focus on Diversity and Outreach

Hydro Ottawa is also committed to promoting diversity in the energy sector. Partnerships with Algonquin College and Carleton University aim to encourage women to pursue careers in engineering and skilled trades. The organization hosts career fairs and networking events where potential candidates can experience roles in the industry through VR technology.

With the electricity industry on the verge of unprecedented growth, Hydro Ottawa recognizes the need for a skilled and diverse workforce to meet future challenges. Burnett Vachon notes, “The electricity industry is growing exponentially; it’s the biggest change in the industry in over a century.”