e& and IBM Launch Enterprise AI to Revolutionize Governance and Compliance
Global technology group e& has partnered with IBM to introduce an innovative enterprise AI solution focused on governance and compliance. This collaboration was officially announced during the World Economic Forum Annual Meeting in Davos, Switzerland, on January 19, 2026.
Strategic Collaboration for Agentic AI
The new initiative aims to establish an enterprise-grade agentic AI foundation at e&. This marks a significant evolution from traditional natural language processing (NLP)-based chatbots to a more action-oriented AI deeply integrated within core business systems.
Key Features of the AI Solution
- Developed using IBM watsonx Orchestrate, offering over 500 customizable tools and agents.
- Integrated with IBM OpenPages for enhanced governance and compliance solutions.
- Delivers clear and traceable responses aligned with enterprise governance requirements.
IBM’s Client Engineering team, along with Gulf Business Machines (GBM), facilitated the integration of the agentic AI solution. They completed a proof of concept in just eight weeks, demonstrating its capabilities in real-world scenarios.
Benefits of Agentic AI
This new AI solution provides numerous advantages for e& and its stakeholders:
- Enables faster decision-making through streamlined compliance processes.
- Supports consistent policy interpretation across the organization.
- Offers 24/7 self-service access to compliance information.
Commitment to Governance and Compliance
The collaboration reflects e&’s commitment to embedding trusted AI into its risk and compliance frameworks. By incorporating agentic AI into OpenPages, e& positions itself at the forefront of responsible innovation.
A Milestone in AI Adoption
As organizations transition from AI experimentation to comprehensive integration, both governance and accountability become paramount. This proof of concept illustrates how agentic AI can be effectively designed for enterprise-scale applications, ensuring that it is governed and trusted.
About e& and IBM
- e&: A global technology group focusing on digital innovation across the Middle East, Asia, Africa, and Europe.
- IBM: A leader in hybrid cloud and AI solutions, serving clients in over 175 countries.
This partnership sets a new benchmark for trusted, enterprise-grade agentic AI in the region, demonstrating how advanced technology can support human-led decision-making in governance and compliance.
