Canada Invites Public Feedback on New RABC Telephone Reporting Site Locations
The Canada Border Services Agency (CBSA) is transitioning to a new Remote Area Border Crossing (RABC) program. The existing RABC system will conclude on September 14, 2026, shifting to a remote telephone reporting process. The change aims to enhance the reporting experience for travelers entering the U.S. in remote locations.
New Telephone Reporting System Overview
The updated telephone reporting system allows travelers to connect with border services officers without needing to visit a formal entry point. This system facilitates access to places like Quetico Provincial Park and the Canadian backcountry.
Public Feedback Invitation
CBSA invites public feedback on potential locations for the new telephone reporting sites. Input from Indigenous communities, local residents, businesses, and other stakeholders is vital for selecting effective site locations.
- Create accessible reporting locations.
- Engage affected communities to enhance service quality.
- Ensure traveler safety and convenience.
Matthew Ritter, co-owner of Voyageur Canoe Outfitters, expressed his concern regarding cellular service in remote areas. He emphasized the importance of having reliable reporting methods in less connected regions.
Future Steps for RABC Program
In the coming months, CBSA plans to designate additional telephone reporting sites. These will replace the traditional RABC program, which had been under a review period after the agency paused new applications in September 2024.
Travelers and stakeholders are encouraged to submit their feedback on the RABC Telephone Reporting Site feedback form by February 13. Your insights play a crucial role in shaping a secure and efficient border crossing experience.
